Welcome to Hines Ash Consulting, LLC

We provide individualized consulting that adapts to your business by building a custom solution for your specific needs.


Yolanda has over 34 years of customer service experience.  Her educational experience comprises of 2 undergraduate degrees in communications and a master's degree in management.  Yolanda's professional and broad background experience includes working in the banking industry, corporate sales, education, training and job development.


My goal and passion is to help businesses and organizations improve the customer service experience, performance and efficiency.  My ultimate goal is to help you meet your goal. Why hire a consultant?  Consultants offer a new unbiased perspective and provide the following benefits: Targeted Efforts, Objective Observation and Specific Expertise.  We provide a fresh outlook and possible solutions.  We provide feedback and can often facilitate discussion easier than an in-house employee.


Our primary focus is helping businesses, schools, non-profit organizations and individuals to become their BEST.  

"Helping YOU to improve YOUR business"

Contact Us

Drop us a line!

Better yet, see us in person!

If you are looking for a catalyst for change within your business and/or organization please contact us to schedule an appointment so we can provide a needs analysis on how we can best meet the needs of your business.

Hines Ash Consulting, LLC

(616) 706-8432


Monday - Friday: By Appointment

Saturday: By Appointment

Sunday: Closed